All Systems Operational

About This Site

TableCheckは、日本の飲食店経営ツールの新基準を打ち立て、世界の飲食店経営のリーダーを目指して挑戦していきます。このページでは、当社のサービスをモニターし、リアルタイムで更新しています。

TableCheck has set new standards for restaurant management tools in Japan and is ready to take on the challenge to become the world’s leader in restaurant management. This page monitors our services and is updated in real time.

TableCheck for Diners ? Operational
90 days ago
99.98 % uptime
Today
TableCheck for Restaurants ? Operational
90 days ago
100.0 % uptime
Today
TableCheck for Restaurants - Services Operational
90 days ago
99.99 % uptime
Today
TableCheck Insight ? Operational
90 days ago
100.0 % uptime
Today
TableCheck Voice (CTI) ? Operational
90 days ago
100.0 % uptime
Today
TableCheck Third Party API ? Operational
90 days ago
99.98 % uptime
Today
TableCheck OTA Mail Services ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services - Third Party Operational
AWS Compute - Tokyo Operational
AWS Email Processing - Primary Operational
AWS Email Queue Processing - Primary Operational
AWS Email Queue Processing - Tokyo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 30, 2022

No incidents reported today.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - ※This outage is occurring only in Japan.

Date & Time of Occurrence: 20th September 2022, ~16:10 JST
Date & Time of Recovery: 20th September 2022, ~17:59 JST

【Details】
We temporarily encountered an issue with our SMS provider.
Due to this issue, there were reports of SMSes not being sent out by the system.

【Impact】
・ Venues making use of payments feature
If payment link requests were sent out via SMS after the affected time, and your payment link expiry time is set to a short duration, please note that the reservation and payment link may now be invalid.

The issue has now been resolved by the affected SMS provider.

We apologize for any inconvenience caused.

Always at your service,
TableCheck Support

**************

発生日時:2022-9-20 16:10
復旧日時:2022-9-20 17:59

【内容】
弊社が使用している、SMS送信機能(外部システム)において不具合が発生しておりました。
これにより、全てのSMS送信機能に不具合が発生し、送信されない事象が報告されておりました。

【影響範囲】
・SMS送信機能全般

※電話キャンセルプロテクション 支払/情報入力依頼SMSを利用中の店舗様
上記発生時間以降に、支払/カード情報入力依頼SMSを送信されている、かつ予約の有効期限を短時間で 設定されている場合は、予約が無効になっている可能性がございますのでご確認ください。

問題については、現在該当の外部システムにより修正が完了いたしました。
ご利用の皆様にはご迷惑をお掛けして誠に申し訳ございません。

TableCheckサポート

Sep 20, 18:35 JST
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.